Get in Touch With Us
Whether you've spotted something that needs updating in one of our sportsbook reviews, have a question about how we rank betting sites, or want to share feedback about your experience with this site, we want to hear from you. This page explains the best ways to reach our team and what happens once you do.
How to Contact Our Team
Email is the most direct and reliable way to get in touch. Every message is read by a real person, and we aim to reply within two working days. Sending a little context upfront — the page or sportsbook you're asking about, and the nature of your query — means we can get you an accurate answer faster.
Please write to us at [email protected]
We do not operate a live chat channel or phone line at this time. Email remains the only channel where you're guaranteed a considered response from our editorial team.
What We Can Help With
Most messages we receive fall into one of these categories. If yours doesn't fit neatly into any of them, send it anyway — we'll do our best to help or point you in the right direction.
- Questions about our reviews — If something in our coverage of a sportsbook is unclear, or you want to understand how a rating was arrived at, ask us directly. We're happy to walk through our reasoning.
- Corrections and accuracy flags — Odds, bonus terms, banking options and state availability all change. If you've spotted something on our site that looks out of date or incorrect, please flag it. We take accuracy seriously and review every report we receive.
- Feedback and content suggestions — If there's a betting topic, sport, or type of market you'd like us to cover in more depth, let us know. Reader input genuinely shapes the direction of future content.
- Editorial and commercial enquiries — If you represent a sportsbook or a related organisation and would like to discuss how we work, please introduce yourself and outline what you have in mind. We review all partnership enquiries individually.
- Responsible gambling concerns — If you or someone you know is struggling with gambling-related harm, please mention it in your message and we will direct you to appropriate support. You can also call the national helpline at any time: 1-800-GAMBLER (1-800-426-2537). Help is available 24/7.
Our Editorial Independence
Online Sportsbooks USA operates as an independent comparison site. We research and review sportsbooks available to US bettors — covering odds quality, market depth, welcome bonuses and their terms, banking options, payout speed, app experience, and licensing — and we present our findings without commercial pressure distorting the rankings.
We may earn a commission if you sign up with a sportsbook through a link on this site. That commercial relationship does not influence which sportsbooks we recommend or how we assess them. If you have questions or concerns about how we handle conflicts of interest, or about the methodology behind any specific ranking, please get in touch.
A Note on Responsible Gambling
Betting online carries real financial risk. This site is intended for adults aged 21 or over (or 18 or over where that is the applicable state minimum). If you are under the legal age for sports betting in your state, this site is not for you.
Nothing on this site should be read as a guarantee of winnings or as a suggestion that betting is a reliable way to make money. If gambling is causing you or someone close to you harm, please reach out for support:
- National Council on Problem Gambling helpline: 1-800-GAMBLER (1-800-426-2537)
- Crisis text line: Text HOME to 741741
- Online chat: ncpgambling.org
State-specific resources are also available — your state's gaming control board website is a good starting point for local support services.
What to Expect After You Write to Us
When your message arrives, it goes to a member of our editorial team — not an autoresponder. We read every email and respond personally. Our standard turnaround is two working days, though during particularly busy periods it can stretch a little longer. We'll always follow up; if you haven't heard back within five working days, it's worth checking your spam folder and resending if necessary.
We appreciate you taking the time to reach out. Accurate, honest and useful content depends on readers who care enough to tell us when something isn't right — and we take that seriously.